Refund policy

Return & Refund Policy

Thank you for shopping at usasmart.shop. If you are not entirely satisfied with your purchase, we're here to help.

1. Return Window
You have 30 calendar days to return an item from the date you received it.

2. Eligibility for Returns
- The item must be unused, unwashed, and in the same condition that you received it.
- Your item must be in the original packaging.
- You must provide the receipt or proof of purchase.

3. Refund Process
- Once we receive your item, we will inspect it and notify you of the status of your refund.
- If your return is approved, we will initiate a refund to your original method of payment.
- You will receive the credit within a certain amount of days, depending on your card issuer's policies.

4. Shipping Costs
- You will be responsible for paying for your own shipping costs for returning your item unless the item is defective or incorrect.
- Original shipping costs are non-refundable.

5. Non-Returnable Items
Sale items, perishable goods, personal care items, and customized products cannot be returned or refunded.

6. Contact Us
If you have any questions on how to return your item to us, please contact us:
- Email: langhamloak966@gmail.com
- Website: usasmart.shop